Returns & Refund Policy
How to return an item and get a refund.
Return window
You may request a return within 30 days of delivery.
Condition
Items must be unused, in their original condition and packaging, unless they arrived damaged or defective.
How to start a return
To start a return, email us at support@cognitivecampaigns.com with your order number and the reason for the return. We'll reply with the next steps.
Refunds
Once your return is received and inspected, approved refunds are issued to your original payment method within 10 business days.
Damaged or wrong items
If your order arrives damaged, defective, or incorrect, contact us at support@cognitivecampaigns.com right away and we'll make it right.